Forum Discussion
Rise not loading
I am the only one having issue with Rise this morning. When trying to access it I'm getting a "Your content is loading" page and after a few minutes I'm getting an "Access denied" message (see screenshot).
Thanks,
Hello everyone,
We appreciate your patience as we work on a resolution. Articulate web pages, including Rise 360, are now working normally.
If you encounter any issues, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be more than happy to assist you!
- EpicEdwardCommunity Member
Articulate is still the GOAT!
- SteveWarren-304Community Member
Glad I found this thread. I'd tried everything, different browsers, even rebooting the PC.
I thought it was me...And if I click a link in a "Your Rise 360 content is ready for download" email, I get to the page but when I click the "Download Content" button, nothing happens.
I'm on the final stage of a project I should have finished last Friday, so this is seriously inconvenient...
Hurry up please!!
- EpicEdwardCommunity Member
Mine seems to work now
- CarolynMeyer-2eCommunity Member
It looks like it's back up.
- SteveWarren-304Community Member
Mine did, then it fell over again...
- SteveWarren-304Community Member
I keep getting a "Something went wrong" message when I try to publish a course :(
- FrdrickBergeronCommunity Member
Seems like Rise is now back.
- SteveWarren-304Community Member
Yes, unless I'm trying to publish...
- FrdrickBergeronCommunity Member
Ooops... looks like I wrote to fast... Rise risen but went down fast after that...
- NeferreBrooks-0Community Member
It was working again for a minute, but now seems to be offline.