Forum Discussion
Rise SCORM not displaying in Moodle on iOS
Hi. When I view a Rise course in the Moodle mobile app on an iPhone or iPad, the Course does not fully display in the full screen format. The app itself shows fullscreen (ie menu options in the footer section), whereas the SCORM content only shows in around 60% of the screen.
Courses show perfectly in android, so appears unique to iOS. I've attached images to show it working as it should, and the problem one. I'm trying to launch a customised version of this app and this is the only remaining issue, so would be super grateful for any assistance!
Thanks Alyssa - and a huge thanks for the timely replies.
Hi Verne,
Thanks for giving us some time to look into this behavior.
Even when your course is launched in a new window, Moodle displays Rise 360 content inside an iframe. This generates two scrollbars — an inner scrollbar for the Rise 360 content inside the iframe, and an outer scrollbar for the Moodle interface. This short mobile screen recording displays the two scrollbars.
If you scroll down on a mobile device but you can’t see the next button, this is likely because the outer scrollbar hasn’t reached the bottom of the Moodle interface.
Unfortunately, the Rise 360 output doesn’t control this behavior in Moodle. Connect with your Moodle support to find out if there is a way to displace your courses in a new window without any Moodle interface/iframe.
Hello, Rodrigo! It sounds like you're seeing the same problem that Maggie saw. Does this only happen when viewing the course on Safari from an iPhone? Can you please share a screenshot of what you're seeing?
Hi, we are seeing the same problem with Rise and Moodle (please see attached clip). I guess it has to do with two scrollbars although there is only one visible. Our users can't see the next button, this is specially a problem in a Quiz lesson. How can we fix this?
Hi Fredrik,
As Leah mentioned, Moodle adds a large box and an extra scroll bar. If you scroll down on a mobile device but you can’t see the next button, this is likely because the outer scrollbar hasn’t reached the bottom of the Moodle interface.
Unfortunately, the Rise 360 output doesn’t control this behavior in Moodle. Connect with your Moodle support to find out if there is a way to displace your courses in a new window without any Moodle interface/iframe.
Hey guys!
I just found a brief solution for viewing SCORM full screen in Moodle using javascript. My blog is in Portuguese, but it is well explained with images and codes so that you can apply even without being developers.I hope it helps!!
https://www.filipeadao.com/post/articulate-storyline-como-colocar-o-scorm-em-tela-cheia-no-moodle
