Forum Discussion

JoshuaMeints's avatar
JoshuaMeints
Community Member
6 months ago

Rise wont upload photos?

I am trying to upload a photo on a few different courses but receive an error message. Is anyone else having this happen? I have tried both "image centered" and "image full width" with a picture i uploaded before with no issues but just keep getting the same error message. 

Rise 360
  • EricSantos's avatar
    EricSantos
    Staff
    6 months ago

    Hello Joshua,

    Sorry for the trouble, and thanks for sharing the error screenshot. I appreciate the troubleshooting you've already tried. I can upload images on a sample Rise course with no issues. 

    • Does this behavior happen when using a different browser with the latest version? 
    • Can you upload images using other Rise block types?

    We'd be happy to take a closer look in this thread or privately in a support case. Looking forward to your response.

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