Hi Currently it does not seem possible to save the Rise source files to one's local machine. As we plan do develop some modules in Rise for clients, we would need to send them the source files if they would like to modify the modules themselves at a later stage. I understand that there may be sharing of Rise files between accounts for collaborative work in the near future, is there a timeframe for rollout on this? Do you know if or how source files can be saved, or when this may be implemented?

I don't think anyone here is requesting offline editing. What we're asking for is CONTROL of our own intellectual property, so that it can be passed along to clients or to our successors if we move on. I have a repository (on our own servers, with our own security) of all of my authored content. When I move on, someone else will gain access to that repository. No one here is asking for the keys to the kingdom. We're asking for a source file that WE can store locally, so that WE are responsible for its security, so that WE always know where to find it and can send it on to a client at the end of a contract or can pass it to our successor in a way that WE think makes sense. If that file then has to be edited in the cloud with a valid Rise 360 subscription, that's fine - it's no different than my successor having to buy the software used to create any other initial file. But not to allow us to control our own intellectual property is clearly a problem for a lot of us, and will result in us not utilizing Rise 360 (however useful a product it may be). I want to store all of my content in ONE place, so no one has to wonder where it is. ALL OF IT. And I want my security people to control who sees it, and who can edit it. How it gets edited depends on the type of file - and a Rise 360 file which is only editable with a valid subscription is absolutely fine with me.

I'll add another voice into the mix. We switched to Articulate 360 last year, and have been using Rise 360 a lot in the past few months. A few weeks ago, one of our Rise courses mysteriously disappeared - the published content was gone, resulting in a 'Hmmm, we can't find what you're looking for' message to the user, who reported it to us. When we viewed the link, it was gone - and when we went to re-publish, we found the source file was also missing. Articulate Support was unable to locate the source file and insisted that we must have deleted it - which we didn't. The course had been stable and working from December, had not been modified or updated, none of my team had touched it. Yet it was gone. Because nothing was stored locally or backed up, we didn't even have the published version to refer to - we had to re-create the entire module from scratch. Obviously this had made me extremely motivated to not only backup all of my content, but to deliver it from our own servers and not through Articulate servers. If I can't depend on the content being stable, and if files are just going to disappear and I can't back them up, it's not a reliable solution for us. So... what exactly is Articulate suggesting that I do? Send a copy of every file to myself, and manage the duplicates? I hope you realize this isn't a viable solution. We need a way to store and/or backup our content. Make it editable only through a valid Rise 360 subscription, for sure - but if you can't guarantee that my content is stable, especially if you can't recover something that has disappeared (for whatever reason), you need to provide me with a way to back it up and store it on my own server.

I agree--I would love to be able to give the source files to clients! A client hired me to create a few RISE courses, and the application is so new I don't think either one of us thought about the issue of source files. After I delivered the published files, I realized that the client will not have access to be able to make even minor changes on this course, unless they go through me. That's not acceptable to me!Also, I can't guarantee I will subscribe to 360 next year. As a freelancer, it will depend on whether there is client demand.

This is not really a viable solution. We're working with a Fortune 50 company, and they are strongly advising away from Articulate Rise and fully supporting competing platforms -- for this very reason. For these larger corporations, investing in courseware development -- only to then have it not archivable, not retrievable, not transferrable outside this platform -- is a deal killer; we're seeing it first-hand. You have a decent product. I hate to see it bested by the likes of Elucidat et al. My strong recommendation: Get it on the feature roadmap, ASAP.

5 years ago, this was 'on the roadmap' but for some reason it is no longer. Articulate seems to be missing the point of the request - and on purpose. I see continued comments from staff about not really understanding the purpose of the request and offering non-work-arounds - this is disingenuous. It's strong-arm strategy for sales. My clients need the source files - not the web or the pdf version, or the media files but the actual source copy that they could upload to Rise for editing after a buying a subscription. They need the security of knowing that if they become unhappy with my services, I can't hold their courses hostage because I'm the only one with access to the material through my Articulate account. They need ownership and control of their intellectual property. I need the source files - for archiving offline in case you somehow lose the data on your servers. As a professional it's irresponsible for me to not have some sort of redundancy built in for my data and content, but your platform prevents me from fulfilling this basic responsibility.

Saving Rise Source Files to Local Hard Drive

AshleyT-Pollard
Staff
8 years ago
Hi Shellisa,

Thanks for that explanation - it's really helpful to know when and where you may need these types of files.

Are clients looking to edit them or just have a copy they could always view? For the latter scenario, would it work if you could provide a copy the client could keep offline (say to store it on their desktop or server)? Here's a quick Peek on how to keep a Rise course offline. I know another user was looking at a print screen of each screen in Rise. Would either of those work for you?

I looked up Brainshark, but wasn't clear how you'd want to use that with Rise?
CoryWarshawsky-
Community Member
7 years ago
The joys of cloud computing Jon Y. Great questions
- MrY
  Community Member
  7 years ago
  Thanks. just hope we get an answer.
  
  One solution would be an offline editor. Big companies will not invest in Rise if there's no contingency plan in place
PaulMorley
Community Member
6 years ago
Plus one for this feature request please ...

Is it still on the roadmap as I note some of the replies are from 2 years ago?

Within our business we have quite a few developers who can pick up a Storyline source file and edit the content at any time (without the need for sharing etc.) ... this means that if the original developer is off on holiday etc. work doesn't have to wait for sharing.

I appreciate that not providing source files gives a certain benefit to Articulate, in that people will be less likely to allow their subscription to lapse ... but the worry for the developer here (employed by a business who have a procurement team) is that the procurement process doesn't go to plan, a subscription lapses for a short period and all source content (and templates) are lost. This exact scenario happened to us recently for another online provider we use and this cost us quite a bit of time / money.

Any updates would be appreciated?
AlyssaGomez
Staff
6 years ago
Hey Paul,

I appreciate the insight you've shared. While downloadable source files are not on our feature roadmap, I did want to mention that your courses will remain intact on our servers for at least six months after your trial or subscription expires. If you renew your subscription during that time, you'll have access to all your courses again.
PaulMorley
Community Member
6 years ago
Really appreciate your reply Alyssa ... it's a relief to know content won't be lost within 6 months like our other supplier.

If you could pass on my thoughts I'd really appreciate it. Whilst I can understand the business case for removing this feature from your roadmap, and I still use Rise, I'm in a particular position. I work for a business who has a procurement team and my licence is maintained by the business I currently work for.

If I were to do freelance work in the future - it would very difficult to justify designing in Rise and handing over only published content whilst explaining to any client that they will need to make ongoing payments to me - to maintain a source file. For this reason I see the none source file approach as pretty much ruling out the use of Rise for freelance work (a decision which I'm sure will affect subscription levels, for what i see, as one of the best online authoring tools around).
InternalTrai264
Community Member
6 years ago
My five cents.
Basically , reading this thread tells me, every case here screams, break out Rise as a separate lower cost license. It is simply not feasible to ask clients to get a yearly license and use so little of the capacity bought and paid for. if you want the application Rise to take the role of powerpoint in businesses ( an expected applications standard everywhere..) then the business model of today will likely not make that happen.

The business model need to change as step 1. As step 2 the offline requirements need to be considered. meaning, Articulate need a small Rise desktop client that can securely handle the online files, offline. Free as part of the Rise package.
SimeonGavalas
Community Member
5 years ago
What Robbi said!

Pretty much every EU based big company and/or organization is no-go for Rise at the moment.

We have either outright lost opportunities to Adapt Framework - authoring tool (when an RFP requests cloud-based browser authoring but also specifically requests source files) or we simply don't use Rise - where it would make perfect sense to - because we can't deliver the source files.

And no, asking a client to buy a 360 subscription for storage is not a viable option...

This is seriously holding back an EXCELLENT product!

Have you considered the possibility to transfer ownership of a Rise "project" to an Articulate ID holder that does not have a 360 subscription? That could mitigate the issue, it would not get around legal issues of big EU entities, but it would cover most other cases I think.

The ArticulateID holder would still need a valid subscription to edit the course but would be able to receive and "own" the "source file".

Regards
GntjeHenke
Community Member
2 years ago
With reference to the questions of “Intructional Design CPS” and “Steve Davis” earlier in this thread:

As time’s passed by, is there such a thing as an archiving/back-up saving for the projects available by now? (I’m also concerned about the ease of deleting projects or overwriting the better by the worse or alike…)

Thanks,

Göntje
Crystal-Horn
Staff
8 years ago
Hi Dorrien! Happy to hear from you. As you mentioned, we’re going to be introducing two new features that will help with collaborating on your Rise courses. First, we are going to enable you to completely transfer ownership of your Rise course to another author. Second, we are going to make it even easier to actually work with another author on building a Rise course. Both of those features are set to come out in the next couple of months.

Because Rise is a web-authoring tool, all of the editable content will stay online. But as long as the course is owned by an active subscription holder, it will always be available to be updated! We will announce those features as soon as they are shipped. And you can stay abreast of all the latest news for Articulate 360 right here.
- DavidTait
  Super Hero
  8 years ago
  If I develop a course for a client and they want the source files (common for most of us), are you saying that the client would need to have a subscription just to be able to get hold of them? If that's the case I think your model is flawed.
  
  Setting that aside, assuming that my client does purchase a subscription and I transfer the files to them, what happens if they let their subscription expire, would the source files still be saved somewhere and for how long, or would they disappear as soon as the subscription lapses?
  - ShellisaMultrie
    Community Member
    8 years ago
    Yes. I have the same question. In this line of work it would seem important as a part of the "ownership" of what is produced to be able to give it to the client for their source file records. Looking forward to learning more.
AshleyT-Pollard
Staff
8 years ago
Hi David,

Rise is a web based authoring tool, so we're working on a "Send a Copy/Transfer" a course option that would allow you to share it with another Articulate 360 user. I'll keep you posted once that's released!

You can export out the course or copy the "Share" link. The Share link will remain active even if the subscription or trial period ends.

I can understand why you'd want to have a copy of your Rise source files, so I'm going to share this idea with our Product team.
- DavidTait
  Super Hero
  8 years ago
  Thanks Ashley, I'm comfortable with the web-based authoring etc, but for most of our clients I think not being able to obtain the source files might stop them having us develop in Rise.
  
  Hopefully the product team see the value in the suggestion and we won't have that issue.