Hi Currently it does not seem possible to save the Rise source files to one's local machine. As we plan do develop some modules in Rise for clients, we would need to send them the source files if they would like to modify the modules themselves at a later stage. I understand that there may be sharing of Rise files between accounts for collaborative work in the near future, is there a timeframe for rollout on this? Do you know if or how source files can be saved, or when this may be implemented?

I don't think anyone here is requesting offline editing. What we're asking for is CONTROL of our own intellectual property, so that it can be passed along to clients or to our successors if we move on. I have a repository (on our own servers, with our own security) of all of my authored content. When I move on, someone else will gain access to that repository. No one here is asking for the keys to the kingdom. We're asking for a source file that WE can store locally, so that WE are responsible for its security, so that WE always know where to find it and can send it on to a client at the end of a contract or can pass it to our successor in a way that WE think makes sense. If that file then has to be edited in the cloud with a valid Rise 360 subscription, that's fine - it's no different than my successor having to buy the software used to create any other initial file. But not to allow us to control our own intellectual property is clearly a problem for a lot of us, and will result in us not utilizing Rise 360 (however useful a product it may be). I want to store all of my content in ONE place, so no one has to wonder where it is. ALL OF IT. And I want my security people to control who sees it, and who can edit it. How it gets edited depends on the type of file - and a Rise 360 file which is only editable with a valid subscription is absolutely fine with me.

I'll add another voice into the mix. We switched to Articulate 360 last year, and have been using Rise 360 a lot in the past few months. A few weeks ago, one of our Rise courses mysteriously disappeared - the published content was gone, resulting in a 'Hmmm, we can't find what you're looking for' message to the user, who reported it to us. When we viewed the link, it was gone - and when we went to re-publish, we found the source file was also missing. Articulate Support was unable to locate the source file and insisted that we must have deleted it - which we didn't. The course had been stable and working from December, had not been modified or updated, none of my team had touched it. Yet it was gone. Because nothing was stored locally or backed up, we didn't even have the published version to refer to - we had to re-create the entire module from scratch. Obviously this had made me extremely motivated to not only backup all of my content, but to deliver it from our own servers and not through Articulate servers. If I can't depend on the content being stable, and if files are just going to disappear and I can't back them up, it's not a reliable solution for us. So... what exactly is Articulate suggesting that I do? Send a copy of every file to myself, and manage the duplicates? I hope you realize this isn't a viable solution. We need a way to store and/or backup our content. Make it editable only through a valid Rise 360 subscription, for sure - but if you can't guarantee that my content is stable, especially if you can't recover something that has disappeared (for whatever reason), you need to provide me with a way to back it up and store it on my own server.

I agree--I would love to be able to give the source files to clients! A client hired me to create a few RISE courses, and the application is so new I don't think either one of us thought about the issue of source files. After I delivered the published files, I realized that the client will not have access to be able to make even minor changes on this course, unless they go through me. That's not acceptable to me!Also, I can't guarantee I will subscribe to 360 next year. As a freelancer, it will depend on whether there is client demand.

This is not really a viable solution. We're working with a Fortune 50 company, and they are strongly advising away from Articulate Rise and fully supporting competing platforms -- for this very reason. For these larger corporations, investing in courseware development -- only to then have it not archivable, not retrievable, not transferrable outside this platform -- is a deal killer; we're seeing it first-hand. You have a decent product. I hate to see it bested by the likes of Elucidat et al. My strong recommendation: Get it on the feature roadmap, ASAP.

5 years ago, this was 'on the roadmap' but for some reason it is no longer. Articulate seems to be missing the point of the request - and on purpose. I see continued comments from staff about not really understanding the purpose of the request and offering non-work-arounds - this is disingenuous. It's strong-arm strategy for sales. My clients need the source files - not the web or the pdf version, or the media files but the actual source copy that they could upload to Rise for editing after a buying a subscription. They need the security of knowing that if they become unhappy with my services, I can't hold their courses hostage because I'm the only one with access to the material through my Articulate account. They need ownership and control of their intellectual property. I need the source files - for archiving offline in case you somehow lose the data on your servers. As a professional it's irresponsible for me to not have some sort of redundancy built in for my data and content, but your platform prevents me from fulfilling this basic responsibility.

Saving Rise Source Files to Local Hard Drive

AshleyT-Pollard
Staff
8 years ago
I wonder - for the clients that don't have a Rise subscription, but want a copy of the source files, do they know they won't be able to edit it? Or I missing the mark on what you'd like to see? That insight will help me capture your idea to share with our team!
- DavidTait
  Super Hero
  8 years ago
  The main point for Articulate to note is that if at the scoping stage a client requests that they receive copies of the source files, and it's a 'must-have', e-learning professionals won't be able to recommend Rise as the authoring tool, no matter how much they might want to.
  
  It goes without saying that without a subscription a client won't be able to edit the Rise source files, and I don't think that is a problem. By obtaining the source files a client is empowered to do with their content as they like. They can purchase a subscription to edit the files, they can come back to the original vendor, or they can choose another vendor.
  
  To pick up on Shellisa's comment about compliance/legal content needing to go through a review/be stored somewhere. I think this is a separate thing as it can't be expected that the actual source files be made available to open in a third-party application. However, it would be nice to see an export to Word feature similar to that in Storyline.
ShellisaMultrie
Community Member
8 years ago
I don't we realized that we wouldn't be able to have the source files saved locally. In instances where training is compliance related or in response to a legal issue, they request the files and sometimes the source files may be needed to be placed in the appropriate format. This makes me also think about conversion into other tools like brainshark with for regulatory reasons is sometimes required for our training. Thanks for listening and taking our concerns to the team.
MelanieGauth155
Community Member
8 years ago
has there been any progress on how to share source files with clients, and/or collaborative access to only specific course creation?
MichaelBauer
Community Member
8 years ago
Looking forward to be get the source files out of Rise. Fingers crossed this can happen!
CassiusNetzley
Community Member
8 years ago
Considering we can export projects out in a few formats (TinCan, AICC, SCORM, raw)--

If the Articulate team added the ability to import one of these types (take raw for example here)... would that not give you and your clients what they're looking for to some degree?

The downfall I see would be that the client would then need a Rise subscription to log into the editor, import, and manipulate the 'source' zip provided to them.
AshleyT-Pollard
Staff
8 years ago
Hi Melanie,

You can share a copy of a Rise course using the "Send a copy" feature.

We have shared the discussion here on downloading source files with our team as a feature request, and we'll keep folks posted if that makes the roadmap!
suzannerose-5a0
Community Member
8 years ago
Will the ability to re-upload the source files to Rise (by the same or different user) be included in the feature request?
AshleyT-Pollard
Staff
8 years ago
Hi Suzanne,

Yes, we shared the general consensus of why folks are looking for this particular feature - and then we leave it up to our product team to figure out how to best accomplish this and meet the needs of the majority of users.

We do get lots of requests and ideas here in the forums, so in case you're wondering, here's how we manage all of the ideas we receive!
CoryWarshawsky-
Community Member
8 years ago
It seems as though an alternate solution would be to allow a clients/user to create a "ghost" account without an actual paid 360 subscription, then the source file could be shared with that account. The client/user could then have access to the source files at any time and could activate their "ghost" account to make edits.

This sounds like a great sales conversion approach for the Articulate Sales team as well.

Warm lead generation

Targeted advertising

Clients more likely to sign up on their own

I'm sure there are a few other benefits this approach might provide as well.

(That account would need to be available indefinitely)
AshleyT-Pollard
Staff
8 years ago
Thanks Cory, love that you're keeping the conversation going and sharing fresh ideas. I'll pass it along to our team. 😀