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VeronikaEvdokim's avatar
VeronikaEvdokim
Community Member
7 days ago

SCORM Sync Issues with Yoobic LMS

Hi there! I'm currently experiencing a couple of issues with SCORM packages downloaded from Articulate and integrated into our LMS (Yoobic). I’d appreciate your guidance on the following:

  1. Completion Tracking: When downloading SCORMs with completion rates included, the progress isn’t syncing correctly with our LMS. The completion shown in the e-learning module does not match what is reflected in Yoobic.
  2. Large SCORM Packages: Some larger SCORM files are returning an error (see image below). Could this be related to how we’re downloading or exporting the SCORM packages?

I'd appreciate any advice or best practices to ensure SCORM packages integrate seamlessly and report accurately to our LMS.

Thank you for your support!

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1 Reply

  • Janina_Valles's avatar
    Janina_Valles
    Staff
    5 days ago

    Hi VeronikaEvdokim!

    I’m sorry to hear you’re running into trouble with your SCORM packages. I’ve created a support ticket for you so one of our Customer Engineers can take a closer look at what’s happening.

    They should be emailing you shortly!