Forum Discussion
Scroll pane is not working in Safari
Hi there,
I have a course with a few scroll panels in the base layer. I published the course and uploaded to an LMS, everything works fine but the only problem is that the scroll panel is not working in Safari, I can see the text inside the box but I can scroll to see the rest of the text. Is there any fix for this??
Santiago
Hi everyone!
Good news! We are no longer seeing this bug in the latest version of Storyline 360 (Build 3.72.29699.0) where the scrolling panel doesn't scroll when using the scroll bar in iOS.
To insure you don't continue to see this bug download the latest version of Storyline 360 via the Articulate 360 desktop app. Here's an article on how to do that.
Please let us know if you're still noticing the issue, and we'd love to continue troubleshooting with you in a support case.
Hello Santiago,
Thanks for reaching out and sharing what you are running into with your project.
It looks like a similar issue has been reported to our team, so I'm adding this conversation as we track user impact and so that any updates can be shared with you here.
The swipe gesture should be working as intended for you, but we are taking a look at the scrollbar issue on iOS devices.
Hello. I'm also waiting for a solution to the problem.
So sorry you've at this roadblock, Knomary Production.
No updates as of yet, but I'm happy to share your experience in the report so we can update you with any new information. Click here for an inside look on how we tackle bugs!
In the meantime, let us know if the swipe gesture workaround fits for your course.
Hi everyone!
Good news! We are no longer seeing this bug in the latest version of Storyline 360 (Build 3.72.29699.0) where the scrolling panel doesn't scroll when using the scroll bar in iOS.
To insure you don't continue to see this bug download the latest version of Storyline 360 via the Articulate 360 desktop app. Here's an article on how to do that.
Please let us know if you're still noticing the issue, and we'd love to continue troubleshooting with you in a support case.
