Forum Discussion

JulieWarwick-2a's avatar
JulieWarwick-2a
Community Member
3 years ago

"Send a Copy" in Rise

Can anyone tell me if it is possible to "Send a Copy" (through the 3 dot ellipses) of a course that is editable to a recipient who has a free Trial Version of Articulate? I'm trying to send a copy to someone with a trial version and Articulate isn't recognizing their email address.

  • Hi, Julie! Sending a copy of a course to a trial user shouldn't be a problem.  Can you try opening Rise on another browser and see if you can send the course successfully? 

  • Is there a way to provide the source file to people are not yet Rise 360 users? We're doing a lot of consulting for clients and need to identify how to provide source files to them when no one at their company has Rise 360. 

    • KarlMuller's avatar
      KarlMuller
      Community Member

      Hi Vanessa,

      If your clients do not have Rise 360 accounts, you cannot send them an editable Rise course (=source file). 

      You can send them a PDF of the course but that does not count as source files.

  • Hi Julie,

    Your recipient has to click on the button "Start my trial period" to fully activate his inscription. By then, you can send him your copy.

    BR,