Forum Discussion
Hi, we are still dealing with this issue. We used Saba as our LMS. When I sent the file to storyline support, they said the issue might be with our LMS because the file worked well (attached is the email I received).
However, Saba support indicated that "the exit behavior is controlled by the SCORM 2004 design". The fact that learners need to close the window in order to get the completion recorded, is confusing for learners. In the 1.2 version as long as learners reach the results slide and click the exit button on the slide, the completion is recorded. 1.2 does not required an extra step (i.e., closing the window).
So far we have used a workaround that allows us to publish in 1.2 with the questions showing on the report but this will stop working soon when we update to a later version of storyline since the workaround was designed for an older version of storyline.
Is there a way to make SCORM 2004 report to the LMS in a similar way than 1.2 reports to the LMS?
Thanks,
Vero