Forum Discussion
SetStatus not working for SCORM 1.2 completion - Storyline 360 HTML5 Output
Hello everyone,
I'm in the process of upgrading some courses to Storyline 360 to utilize the HTML5 improvements. Due to the complexity of certain courses, we've found that the best method of setting course completion on LMS has been using JavaScript via SetStatus("completed");
However, it seems that SetStatus("completed"); is not working for my SCORM 1.2 courses on SCORM Cloud when using HTML5 output. The completion status remains incomplete after the JavaScript trigger has been executed.
I tried it again using the Flash output and it worked correctly. Once the trigger was executed, the course was properly marked as completed.
In my past experience, SetStatus worked well for both Flash and HTML5 with Storyline 2, so this seems to be specific to Storyline 360.
Does anyone have more information on this issue, and perhaps a workaround to get it working correctly for HTML5?
Thanks,
Matt
45 Replies
Hi Matt,
Thanks for reaching out here! It's been logged as a possible software bug.
From here, I’ll meet with my team to take a closer look so we can determine next steps.
Depending on priority and risk, some bugs can be fixed quickly, while others take longer to resolve. Here's more information on how we identify and tackle bugs: https://articulate.com/support/article/How-We-Tackle-Bugs
I’ll let you know as soon as we have an update on this issue. Thanks so much again for letting us know about this, and I’m sorry if it’s slowing you down.- GilbertGazziaCommunity Member
Hi Ashley,
It took me a while to find this post, I was trying to figure out why SetStatus was not working for me.
Is there an update on this issue?
Thanks
Hello Gilbert and welcome to E-Learning Heroes :)
Sorry to hear that you ran into this issue as well, but glad you found this thread.
I do not have an update to share at this time, but it certainly is on our internal radar as Ashley shared above.
This thread is flagged for update as well.
- GilbertGazziaCommunity Member
Leslie,
Thank you very much for your quick reply. Please give me an update when it's available.
- MattLeo-3da086aCommunity Member
Hi Ashley and Leslie,
Has any progress been made on this? I emailed back and forth with one of your engineers in April and have not heard anything since.
This was a very useful feature in the older versions of Storyline, and it's quite a pain to work around this for every one of our Storyline 360 courses.
Please fix ASAP.
Hi Matt - Thanks for popping in to follow up. I see you reached out in your case as well.
As Miker mentioned, this is on our radar and I know it has been the discussion internally as well. That being said, I have nothing to share at this time, but hopefully soon.
- RussellKillips-Community Member
Hello Matt,
See if this works for you. I tested this in the Scorm Cloud. I tried both Html5 only output and Flash only output.
- SnorrskiCommunity Member
I tried, but get the following error when trying your function in a LMS:
app.min.js:12
actionator::exeJavaScript - lmsAPI.SCORM_SetCompleted is not a function
- RussellKillips-Community Member
Sorry, I don't know why it isn't working for you. I just tested it in the SCORM Cloud and it works fine for me.
I have attached a short video that shows it working.
- AkashJangra-ac4Community Member
Hello Russell,
Its working for me thanks :)
- EmileeBlairCommunity Member
Hello,
Has there been an update on this? I tried what Russell posted above (as well as the SetStatus("completed") which I've always used in the past) and it didn't mark as complete on Articulate Online.
Thanks!
Hi there, Emilee. Were you using the JavaScript method for setting completion successfully in an LMS environment, or in Articulate Online, in the past?
I don't have any news yet about this functionality in Articulate 360, but I wanted to get some clarification from you on how you were using it previously. Thanks!
- EmileeBlairCommunity Member
Hi Crystal,
We were previously using this on Adobe Captivate Prime (with Storyline 2) and it was working great. We then moved to a new LMS, SuccessFactors, around the same time we started using Storyline 360 and now the JavaScript method is no longer working. The learners are still marked as incomplete after they reach the slide with the JavaScript trigger.
We were testing it on Articulate Online to see if it was an issue with the LMS or the actual module, since we are still getting used to using SuccessFactors.
The module that I am working with has 73 slides, but there are 4 different branches the learner can choose to go down. As a work around, we are having the module be marked complete when they complete 25 out of the 73 slides, which would be the shortest route. This isn't ideal and will work for this particular module, however, we will need JavaScript (or similar feature, suggestions?) for future modules.
Thank you!
Emilee
Thanks Emilee - and we'll keep you posted about any changes with the functionality and behavior for Articulate 360!