Forum Discussion
Sign in required even I am already signed in to Account
Hi Team,
I am facing challange with sign in to my account and also I am unable to connect with Support. I am already signed in to my articulate 360 account and its showing signed in but whenever I open a story file it ask me to sign in, and if I click on sign it take me to articulate 360 where I already signed in.
This is really frustating and I am not even able to complte my tak.
Is there a solution for this? I am having this issue as well.
Hello Teresa
Sorry to hear you are having trouble accessing your Articulate 360 Desktop App.
I'd like to pass along this article to assist you:
CAN'T SIGN INTO THE ARTICULATE 360 DESKTOP APPIf you are still having trouble, please let us know! We can help you out further via a support case.
Have a nice afternoon!
