Forum Discussion
Some videos not playing when exporting rise course and/or publishing to articulate review
I recently created 9 courses and published them for review. All courses have videos but one of the videos won't play. I just get the message " The media could not be loaded, either because the serve...
Hi Rebecca!
We've seen other reports of this, so thanks for bringing it up! While we haven't yet been able to nail down the cause of the issue, we have a hunch it's related to the video file name.
What is the file name of that particular video? Do you see an improvement if you rename the video file, then re-upload it to your lesson?
