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RobertPerez-afd
Community Member
11 months ago

Square grid appearing behind pattern fills

I'm using SL x64. There is a light grey, square grid appearing behind all of my pattern fills suddenly. They show in preview, but not the editor. Has anyone seen this type of behavior before, and if so is there anything I can do to correct it? I tried restarting my computer but the issue persists.

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I'm using SL x64. There is a light grey, square grid appearing behind all of my pattern fills suddenly. They show in preview, but not the editor. Has anyone seen this type of behavior before, and if so is there anything I can do to correct it? I tried restarting my computer but the issue persists.

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I'm using SL x64. There is a light grey, square grid appearing behind all of my pattern fills suddenly. They show in preview, but not the editor. Has anyone seen this type of behavior before, and if so is there anything I can do to correct it? I tried restarting my computer but the issue persists.

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There is a light grey, square grid appearing behind all of my pattern fills suddenly. They show in preview, but not the editor. Has anyone seen this type of behavior before, and if ...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOToxfGludCwxMDM3ODk5LDEwMzc4OTk","node":{"__ref":"ForumReplyMessage:message:1037899"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOToxfGludCwxMDM3ODk5LDEwMzc5MDA","node":{"__ref":"ForumReplyMessage:message:1037900"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOToxfGludCwxMDM3ODk5LDEwMzc5MDI","node":{"__ref":"ForumReplyMessage:message:1037902"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:1037898":{"__typename":"Conversation","id":"conversation:1037898","solved":false,"topic":{"__ref":"ForumTopicMessage:message:1037898"},"lastPostingActivityTime":"2024-07-19T07:14:39.000-07:00","lastPostTime":"2024-07-19T07:14:39.000-07:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:1037898":{"__typename":"ModerationData","id":"moderation_data:1037898","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Attachment:{\"id\":\"attachment:message1037898AttachmentNumber1\",\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/attachments/rwgqn69235/discuss/241588/1/Pattern_issues.png\"}":{"__typename":"Attachment","id":"attachment:message1037898AttachmentNumber1","filename":"Pattern_issues.png","filesize":225209,"contentType":"image/png","url":"https://community.articulate.com/t5/s/rwgqn69235/attachments/rwgqn69235/discuss/241588/1/Pattern_issues.png"},"Revision:revision:1037898_1":{"__typename":"Revision","id":"revision:1037898_1","lastEditTime":"2024-05-14T08:43:33.000-07:00"},"CachedAsset:theme:customTheme1-1742807631109":{"__typename":"CachedAsset","id":"theme:customTheme1-1742807631109","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Square grid appearing behind pattern fills","moderationData":{"__ref":"ModerationData:moderation_data:1037899"},"body":"

Hi Robert,

\n

I'm sorry to hear you're experiencing this issue. I tested this out and I'm unable to replicate the issue. I'd like to ask a few clarifying questions to help me troubleshoot.

\n\n

I hope this helps! Please feel free to reach out in a support case if you have any questions.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-05-16T13:08:22.000-07:00","lastPublishTime":"2024-05-16T13:08:22.000-07:00","metrics":{"__typename":"MessageMetrics","views":3},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:connect/community:rwgqn69235board:discuss/message:1037898/message:1037899","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"1100","rawBody":"

Hi Robert,

\n

I'm sorry to hear you're experiencing this issue. I tested this out and I'm unable to replicate the issue. I'd like to ask a few clarifying questions to help me troubleshoot.

\n\n

I hope this helps! Please feel free to reach out in a support case if you have any questions.

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1037899_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:1354046":{"__typename":"User","id":"user:1354046","uid":1354046,"login":"WrennCorcoran","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-01-27T06:41:04.000-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid%7C83e010ed-0143-41ce-a4aa-6761cab9bef7"},"rank":{"__ref":"Rank:rank:6"},"entityType":"USER","eventPath":"community:rwgqn69235/user:1354046"},"ModerationData:moderation_data:1037900":{"__typename":"ModerationData","id":"moderation_data:1037900","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1037900":{"__typename":"ForumReplyMessage","uid":1037900,"id":"message:1037900","revisionNum":1,"author":{"__ref":"User:user:1354046"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumTopicMessage:message:1037898"},"conversation":{"__ref":"Conversation:conversation:1037898"},"subject":"Re: Square grid appearing behind pattern fills","moderationData":{"__ref":"ModerationData:moderation_data:1037900"},"body":"

I'm experiencing the same issue. Was a solution ever found?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"63","kudosSumWeight":0,"postTime":"2024-07-15T11:45:55.000-07:00","lastPublishTime":"2024-07-15T11:45:55.000-07:00","metrics":{"__typename":"MessageMetrics","views":2},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:connect/community:rwgqn69235board:discuss/message:1037898/message:1037900","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDM5OjF8aW50LDEwMzc5MDEsMTAzNzkwMQ","node":{"__ref":"ForumReplyMessage:message:1037901"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[{"__typename":"AttachmentEdge","node":{"__ref":"Attachment:{\"id\":\"attachment:message1037900AttachmentNumber1\",\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/attachments/rwgqn69235/discuss/241590/1/GridPatternIssue.png\"}"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"113","rawBody":"

I'm experiencing the same issue. Was a solution ever found?

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1037900_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:1037901":{"__typename":"ModerationData","id":"moderation_data:1037901","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1037901":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1419893"},"id":"message:1037901","revisionNum":1,"uid":1037901,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumReplyMessage:message:1037900"},"conversation":{"__ref":"Conversation:conversation:1037898"},"subject":"Re: Square grid appearing behind pattern fills","moderationData":{"__ref":"ModerationData:moderation_data:1037901"},"body":"

Nope. At this point I'm just waiting it out. Eventually an update will fix whatever it broke.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"97","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-07-15T12:23:42.000-07:00","lastPublishTime":"2024-07-15T12:23:42.000-07:00","metrics":{"__typename":"MessageMetrics","views":2},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:connect/community:rwgqn69235board:discuss/message:1037898/message:1037901","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"147","rawBody":"

Nope. At this point I'm just waiting it out. Eventually an update will fix whatever it broke.

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1037901_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:1055541":{"__typename":"User","id":"user:1055541","uid":1055541,"login":"LaurenDuvall","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-05-13T07:54:53.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0%7C5cd9844652f41a0eba307be3"},"rank":{"__ref":"Rank:rank:2"},"entityType":"USER","eventPath":"community:rwgqn69235/user:1055541"},"ModerationData:moderation_data:1037902":{"__typename":"ModerationData","id":"moderation_data:1037902","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1037902":{"__typename":"ForumReplyMessage","uid":1037902,"id":"message:1037902","revisionNum":1,"author":{"__ref":"User:user:1055541"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumTopicMessage:message:1037898"},"conversation":{"__ref":"Conversation:conversation:1037898"},"subject":"Re: Square grid appearing behind pattern fills","moderationData":{"__ref":"ModerationData:moderation_data:1037902"},"body":"

Hi Robert and Wrenn!

\n

I see that we have logged this as a software bug. I'm sorry for the impact this bug has made on your courses. If you're looking for a workaround, we recommend removing the slide background color.

\n

We'll be sure to update this discussion when we've shipped the fix for this bug.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2024-07-19T07:08:50.000-07:00","lastPublishTime":"2024-07-19T07:08:50.000-07:00","metrics":{"__typename":"MessageMetrics","views":2},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:connect/community:rwgqn69235board:discuss/message:1037898/message:1037902","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDM5OjF8aW50LDEwMzc5MDMsMTAzNzkwMw","node":{"__ref":"ForumReplyMessage:message:1037903"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"365","rawBody":"

Hi Robert and Wrenn!

\n

I see that we have logged this as a software bug. I'm sorry for the impact this bug has made on your courses. If you're looking for a workaround, we recommend removing the slide background color.

\n

We'll be sure to update this discussion when we've shipped the fix for this bug.

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Good to know it's been logged, thank you!

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Good to know it's been logged, thank you!

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