Forum Discussion
Storyline 3 Crashes on iPad Safari and Chrome
Hi James,
Justin shared a bit more information on this here about a month ago, and what we're doing about it. It's not an easy, or quick, fix to implement - but we know how crucial it is, so our team is focused on this.
We'll let you know as soon as we can about this fix!
Thanks, Ashley.
Yes, I had reviewed that explanation, and like others, we are anxiously awaiting a fix. What I don't understand exactly from the additional information provided is why this is an issue from Articulate Storyline 3 or Storyline 360 outputs, but it's not an issue with output from Storyline 2. Storyline 2 output played on the iPad through Safari seems to be fine. That seems to indicate that something changed with the version switch from Storyline 2 to introduce the problem. Are you able to elaborate on whether that matches what you see, and does that help narrow the cause in any way that might lead to a quicker solution?
Regards,
James