Forum Discussion

AliSaren's avatar
AliSaren
Community Member
6 years ago

Storyline 3 Screen Cast Recording in Try Mode - Blurry Until Clicked

Hi Heroes! I am hoping someone has had this same problem and knows and easy fix.  When using the screen recording function in Storyline 3, and inserting into my project as Step-by-Step Slides (Try...
storyline 360
  • EricSantos's avatar
    EricSantos
    2 years ago

    Hello everyone!

    I have some great news to share. We just released another update for Storyline 360. In Build 3.80.30988.0, we've included important fixes and new features.

    One of the bugs we've fixed is: 

    • The starting frames of screen recordings were blurry

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let me know if you need additional help!

RenGomez's avatar
RenGomez
Staff
5 years ago

Hi Julie,

Sorry to hear you're coming across this issue as well! To confirm, are you experiencing blurriness with your screenshots until it starts playing, and then it becomes clear?

This issue should've been fixed in Update 28 for Storyline 360. If you're able to share your file with us, we'd like to connect with you and see if we can replicate the issue!

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