Forum Discussion
Storyline 3 Screen Cast Recording in Try Mode - Blurry Until Clicked
- 2 years ago
Hello everyone!
I have some great news to share. We just released another update for Storyline 360. In Build 3.80.30988.0, we've included important fixes and new features.
One of the bugs we've fixed is:
- The starting frames of screen recordings were blurry
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
Hello! I am having this issue as well. Was there ever a solution for this?
- StevenBenassi2 years agoStaff
Hi Lilly!
Sorry to hear you've also run into issues with screen recordings!
Our team is actively monitoring a bug that causes the initial frame of screen recordings to appear blurry. If you would be willing to share one of your affected project files with our team, we would be happy to take a closer look and confirm if you are being affected by the same bug.
You can share it here in this discussion or privately through a support case. We'll delete it from our system once troubleshooting is complete!