Forum Discussion
MarkMastro-52c7
7 years agoCommunity Member
Storyline 360 audio not playing when published
Today (4/16/18) I republished some courses (minor edits, no changes in settings) that are no longer playing the audio when viewed from a browser or from the Storyline output. The old versions played...
Crystal-Horn
7 years agoStaff
Amanda - thanks for confirming that your output works in the web environment! We'll update this discussion if the issue with local playback in Chrome is addressed.
Debra - To use Tempshare, you have to include Flash in your output. Can you check and see if HTML5 only
was selected, perhaps? Also you mentioned that you tried both IE and Chrome. Is that when still viewing the published output locally? This article goes into detail about publishing and sharing your project. It has some great methods of testing your content. Let me know if your content is also failing in the web environment, or in Articulate Review, for example.
If you can share you .story file, I'm happy to have a closer look!