Forum Discussion
MarkMastro-52c7
7 years agoCommunity Member
Storyline 360 audio not playing when published
Today (4/16/18) I republished some courses (minor edits, no changes in settings) that are no longer playing the audio when viewed from a browser or from the Storyline output. The old versions played...
RenGomez
5 years agoStaff
Hi Tina,
Thanks for reaching out, and great call to open a case as well! I see my teammate, Matthew, has shared some resources that address why audio and video don't autoplay in certain web browsers.
Let him know if you have any additional questions or would like further help!
- TinaJackson5 years agoCommunity Member
Ren,
I can accept Matthew’s solution, but it still doesn’t address why modules published in Storyline2 don’t require and “fix” and modules published in Storyline 360 do. A thousand dollars is a lot of money to spend on new software that needs a “fix.”
Sent from Mail for Windows 10