Forum Discussion
Storyline 360 courses - audio not playing or very delayed in published output
Hi, I already submitted a case for this and support and although they have been able to duplicate the issue, they haven't been able to track down a solution yet so I'm hoping someone else is having ...
Thanks for the additional information, James. Regarding the behavior only being at the beginning of your course as well as the concern around the slide length, I wanted to share this information about preloading:
How Course Content Is Preloaded
Since you mention that this is only affecting the audio, I do not think this is the issue.
Our team can work with you privately here and even sign an NDA if needed.
