Forum Discussion
DaleneGoosen
5 years agoCommunity Member
Storyline 360 crashes on preview and publish
Storyline crashes when I try to publish or preview. This also happens when trying to preview a single screen.
After the crash, I would re-open the file and sometimes it would complete the preview/...
StephenLee-5159
4 years agoCommunity Member
Hi, just curious if this was resolved with issue Dalene encountered. All Storyline users have similar issue at our company with Storyline crashing on Preview. Usually previewing once or twice will work, but consistently will crash on 2nd or 3rd attempt. Have tried importing slides into new project, re-installing Storyline, etc. Happens to multiple users with different projects. Appears to be an internal issue, as this doesn't seem to be an issue with other Storyline users outside of our company. Is it possible a firewall, virus software, etc.. could impact ability to Preview/Publish Storyline projects? Not sure where to go from here.
Thanks