Forum Discussion
DaleneGoosen
5 years agoCommunity Member
Storyline 360 crashes on preview and publish
Storyline crashes when I try to publish or preview. This also happens when trying to preview a single screen.
After the crash, I would re-open the file and sometimes it would complete the preview/...
DaleneGoosen
4 years agoCommunity Member
That would be because no solution was found. To this day I am still struggling with a crashing Storyline.
One of the staff members were able to replicate my problem but since her supervisor had no problems with my storyline files nothing further was done - also from my side.
The only thing that helps is to continuously empty the temporary Storyline folder - found here: C:\Users\username\AppData\Local\Temp\Articulate\Storyline
Why Storyline can't do this automatically when previewing is beyond me.
The other thing that helps is to preview the entire scene instead of just the slide.
Hope that helps a bit.