Forum Discussion
Storyline 360 crashes whenever I review my timeline or preview slides
I have downloaded the 6/29/2021 version of Storyline 360. Immediately after playing a slide Timeline or a selection slides. Is this a known issue with a pending patch?
Hi, Autumn, and welcome to E-Learning Heroes! ✨
Thank you for reaching out, and I'm sorry to hear you're experiencing errors when previewing your slides.
Let me ask you a few questions to help you troubleshoot the issue:
- Are you working from a local hard drive? We don't recommend working with files on a network drive.
- Have you attempted to repair Storyline 360? Here are the instructions.
If a repair doesn't solve the issue, I'd recommend opening a support case with our engineers.
Let me know if this works!
