Forum Discussion
Storyline 360 instability on M1 Mac with Parallels/Windows 11 ARM version
I have been building a course in Storyline 360 on a 2021 M1Pro Macbook, latest MacOS, 32Gb Ram using the latest Parallels and Windows 11 ARM version (which now installs automatically from the Parall...
Hi everyone,
I have some great news to share! We just released another update for Storyline 360. In Update 77, we've included important fixes and new features.
One of the bugs we've fixed is:
- The trigger wizard performs faster on M-series Macs.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
Thanks for the comments. After I completely uninstalled and reinstalled Storyline and Articulate 360 it seems to be a bit more stable recently on the M1. I do plan to go back to using Storyline on my old 2018 Intel MacBook. I have not noticed it to run significantly faster on the new M1 Mac anyway.
It would be great if Articulate would revisit the whole situation since the "latest information" offered in the support pages is now almost a year old and Parallels can install the Windows 11 ARM version in pretty much a simple seamless step during the basic installation. And yes, I did follow all of the recommended settings for running Storyline in a virtual PC (no shared directories, etc.)
Joe, I have to agree with Jonathan.
It is sort of funny that people keep pointing to Devlin's video from almost a year ago. Again, not the current information about Parallels and Windows, and if you listen through Devlin's review, it is far from glowing. He reported that many simple operations were very laggy (e.g. opening triggers dialog). When I watched it originally, I thought maybe this was because he was testing on the MacBook Air. But I find the same slow response using the 2021 MacBook Pro M1Pro w/ 32Gb RAM. This video was made early on and seems to be more of a "proof of concept" of something that is "possible", but not necessarily good.
I did reach out to the Articulate Support team. They were very helpful in terms of recommended settings (no working off network or shared volumes for example...which I was not, and the universal fallback of a thorough uninstall/reinstall to address erratic behavior that could indicate a corrupted program...) but they are clear that Articulate is only currently approved to run on the the Intel-based Macs that were phased out almost 2 years ago.
I'm not holding out hope that Articulate will decide to develop a Mac-based version (though I've seen compelling arguments here in forum posts that a company as large and successful as Articulate really has little excuse not to) but it would be great if you could look into the issues that come up with running in a virtual PC (Parallels or VMware) environment on the current Mac hardware instead of continually pointing to the fact that it will run on 2-year old hardware.
Jonathan, I think you make good point as well about the software not seeming to be well-optimized even running on the native Windows platform. Cloud-PC sounds interesting, but it looks a bit pricey.
Thanks,
Lon
