Forum Discussion
Storyline 360 keeps crashing
Hi, Storyline 360 has started crashing randomly today. Normally after a couple of minutes after re-starting. Not doing anything particular just random freezing then closing or bringing up the feedba...
Hi Kelly,
Thank you for reaching out and sharing that you're experiencing crashing as well.
I'm curious if the issue happens in any course you are working on or just this particular one?
- If you cannot re-create the issue in a new course, I would advise you to import the file into a new one and proceed.
- If it's happening in any/all files, you should conduct a repair of your software.
You're welcome to share your project file with our support engineers to investigate what's happening with your permission. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.
