Forum Discussion
Storyline 360: LMS does not register final score
Hello,
I have built a quiz in storyline with graded questions and a passing score of 73%. However, the final score is not being registered in the client's LMS.
The LMS team reports that the latest versions of Articulate are causing some problems, and in some cases the results don’t get registered.
In some cases, they have solved this issue by using a previous version of Articulate: 3.79.30921.0
I was also advised to create a variable FinalScore and adjust the javascript accordingly.
The file was published in SCORM 2004 4th Edition.
I did all this changes to my file but it still doesn’t register the score to the LMS.
Can anyone help me with this, please?
Thank you!
Hello Raquel,
Sorry to hear that you ran into this snag.
Testing your course in a different LMS can help identify if the issue you're encountering is LMS-specific. As a troubleshooting step, you can try testing in SCORM Cloud to see if you will be able to recreate the issue of your course not reporting a score there.
Additionally, you mentioned that your course makes use of Javascript to possibly communicate the score to your LMS. Can I ask if your course could function without it? Normally, courses do not require Javascript to report quiz data to an LMS, so I'd also recommend testing your course with the Javascript removed to help isolate if that's a contributing factor to the issue.
If your course works in SCORM Cloud, please report the behavior to the support team of your LMS, and if your course works with the Javascript removed, kindly review the code to make sure that it is working properly.
Hello Jose Tansengco,
I tested the course in Scorm Cloud, without any Javascript and it worked fine.
However, since the LMS team detected that the scores weren’t being registered on their LMS, they asked me to do the following:
- create a FinalScore variable
- adjust the variable with this action in order to register the score: set FinalScore to variable ScorePercent
- execute a javascript with var passingScore = "73";
I followed the steps and it still didn't work.
Could you tell me if I'm doing something wrong in this procedure?
Thank you.
Hello Raquel,
Thanks for letting us know that your course works properly in SCORM Cloud. We don't provide support for Javascript but feel free to post your code here and someone from the community might be able to help check why it isn't working properly in your LMS!
