Forum Discussion

SamuelBarton's avatar
SamuelBarton
Community Member
2 years ago

Final module will not register on the completion tracker

I am new to Rise 360 and I am having an issue with a final module not registering on the completion tracker.

I have tried reducing the completion tracker percentage required, deleted and re-uploaded etc.

The only thing that I have noticed about this module that is different to the others (which are registering on the course tracker) is a slight difference in the LMS file name - could this be the problem?

Any suggestions for what I could try would be much appreciated!

 

 

rise 360
  • Crystal-Horn's avatar
    Crystal-Horn
    Staff
    2 years ago

    Hello, Paul! If you're still having trouble with your course completing in your LMS, here are a couple ideas:

    • Try adding an Exit Course link to see if clicking it will allow completion data to show. You can make this selection when you export for LMS.
    • Enable debug mode to see the communication being sent to the LMS.
    • Share your course with us privately for troubleshooting by clicking here. We'll be glad to help!
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