Forum Discussion
Storyline 360 Screen Reader Compatibility
Hi,
I wanted to clarify Storyline 360's support of various screen readers and screen reader specific issues that are apparent.
I've built and tested a course in Storyline 360 that works fine using JAWS in Google Chrome 63. Since then I have tested against Read&Write, Zoom Text and ClaroRead Plus. Each of these screen-readers have come up with numerous bugs but seem to be issues we cannot address within Storyline. For example Read&Write is reading out images that have no alt text or marked as visible to screen readers so shouldn't be accessible. Has anyone had any interaction with these screen readers and can explain how they overcame any of the issues that come with it.
Kind Regards,
Nick
Hi Nick!
Storyline 360 is officially supported with JAWS 16 or later. Hopefully the community can chime in with their experience using the other tools you listed here! Thanks for reaching out. :)
Our issue is this: We want to be able to customize the tab order so that a person can tab through only the objects that need focus or interaction, (such as buttons), without having to tab through the text fields, however the screen reader seems to require the tabbing to include the text boxes in order to read them. Anyone have a solution to this?
Hey Joe!
You can customize the tab order of your slides as well as remove some items if needed.
Check out this article.
Thanks Leslie, We do that, and love the feature, however that is part of the problem. In some other software(s) the JAWS reader is not reliant on the Focus of the tabbed item. That tabbing functionality can be separate from the words read by the JAWS reader. That way we could have the tabbing only go to the objects requiring interaction ( if desired ), i.e.; NEXT, BACK, MENU, or interactive triggers for interactions, and links. Sighted but handicapped learners use this feature. Then let the JAWS reader read the text boxes without having to have them be in the tabbing order. Anyways, I am done running down this rabbit hole. Happy Holidays!
I have a student with a disability in my course. He is using Claroread Plus and is having trouble with the slides reading the screen properly. He is NOT a fan of JAWS. Is there something that I need to do to make this screen reader work with Articulate 360?
Hi John!
JAWS 16 or later is what we recommend to view a fully responsive course for a screen recorder.
If your learner is running into issues with the way the screen is reading, these tips on building an accessible course should help!
Our institution uses Kurzweil 3000. Is storyline 360 compatible? It appears to not be picking up some of the on screen text.
Hi Shayne,
Thanks for reaching out! Storyline 360 courses work with the latest versions of NVDA, JAWS, VoiceOver, and TalkBack in our supported browsers. Unfortunately, we do not support Kurzweil 3000. You can find more details here:
Hi Shayne, does Storyline 360 work with ZoomText? i am getting feedback from ZoomText users to advise it does not. Thanks
Hi Jana!
We have not updated our list of supported screen readers to include ZoomText, but we shared the feature request with our team.
However, we added the modern player zoom to fill the gap in our accessibility zoom requirements.
Storyline 360: Modern Player Zoom Makes Courses More Accessible
I'll keep you updated in this discussion in that makes it on our feature roadmap.
Hey,
Just wondering if there is anything in the pipeline for a future update supporting the Chrome Screen Reader - https://chrome.google.com/webstore/detail/screen-reader/kgejglhpjiefppelpmljglcjbhoiplfn?hl=enNot that I'm aware of, Niall. I took a look at the link you shared and it looks as if it's not intended as a comprehensive solution and is actually no longer receiving updates:
