Forum Discussion

AngieChambliss-'s avatar
AngieChambliss-
Community Member
11 days ago

Storyline 360 Won't Publish to Word

Every time I try to publish the module to work, I get the error below:

Anyone have any idea what to do? Thanks!

    • StevenBenassi's avatar
      StevenBenassi
      Staff

      Hi AngieChambliss-

      Sorry to hear you're having trouble publishing from Storyline 360 to Word!

      In the screenshot you shared, it appears you're working off of a network drive. We suggest authoring and publishing locally to avoid erratic behavior. Can you try publishing the file again, but this time to your local hard drive? Typically your C: drive.

      If the issue persists, seeing a copy of the .story file would be helpful. Feel free to attach that here in the discussion or privately through a support case.