Storyline Block - Alternate Close/Exit Button

Thank you for the quick reply, Jose. 

Yes, i am aware of this update - thank you for the info tho. I like that the full screen enhancement now means that learners can see the cross more easily. 

What I find really challenging is, for usability, we add instructions to all interactions to make the experience better for our learners. In this instance, we have to add an instruction to "scroll to continue (if on a computer or tablet)" then additional instructions to "select the X in the top right corner (if on mobile)". It's very clunky. 

What i would ideally like to create is a continue button in the Storyline block, that looks just like the continue button in Rise. This button would replace the X, so it would need a trigger that closes the block (which i understand is not an option at present). Then users on mobile could select that to close the storyline block and users on computer/tablet press a continue button just like normal. 

Thanks again for your reply - it's greatly appreciated! 

Regards, Tahli

Hi Joval! It sounds like you may have published the Storyline content using the classic player. Can you please try switching to the modern player, and publish the content to Review 360 again? 

Then reinsert the Storyline block into your Rise 360 course using the updated version.

Please let me know if that helps to view the block properly on mobile.

Hello - I am having a similar problem to what Joval explained above. I have a storyline block embedded in a Rise course. On mobile in order to get to the continue button you must select the X to close the storyline activity. Unfortunately the X is partially covered by the hamburger menu. See image attached circled in blue. 

Am I missing something? I published using the modern player. How would users even know that that X is related to the activity they are on as it is not even close to where the activity is taking place on their screen. 

Any help or troubleshooting solutions would be incredibly appreciated! Thank you in advance.

Hi Angelo, 

Thanks so much for getting back to me so quickly. I'm just wondering why the mobile version needs a "close/exit" button at all. Why is this functionality different than when using the desktop or tablet version. 

I really love the functionality of embedding storyline blocks to Rise. I love how seamless they look. But with having to add an exit button takes away from that seamlessness and doesn't seem intuitive for the users. 

I'm also just thinking through your suggestion of adding an exit course trigger using a button or icon. Unfortunately those would be included in the desktop and table version of the Rise course as well. Which would see out of place because there aren't needed, again making the functionality not intuitive for users. 

Hello. 

I’m writing with the same concern / feedback as Nicole and Joval. The user experience when viewing a Rise course with Storyline blocks on mobile is causing complaints and frustration from our learners. 

Learners are not aware they are required to press a grey X at the top of the screen once the Storyline block is complete. It is not intuative. And we cannot add instructions to “click the X” as it’s not there for desktop learners. 

Even worse, the X can end up under the hamburger menu, like in the photo shared (content has been covered for privacy reasons). 

I’m really hoping there’s a fix coming soon? 

Love storyline and rise, but this is letting us down!