Hello everyone,
The storyline course in our LMS does not resume or prompt to resume after exiting the module and then going back in. I have reached out to our LMS helpdesk, and they could not identify an issue on their end and advised that it may be the SCORM file, but when I checked the settings within the Player, everything seems fine.
Hi AllisonGaron!
Glad to see Joe has been helping you!
I noticed that you've also opened a support case being handled by my teammate, Phil. It looks like he replied to your e-mail after testing your file. We can continue the conversation through your case to keep all information in one spot.
What is your LMS and what are the course settings for re-entry? For example, I'm running Cornerstone SBX (aka Saba). The attempts allowed on an eLearning course is set to Unlimited, and the LMS Reporting (completion) settings in Storyline is Passed/Incomplete.
If your Player > Other > Resume setting is Prompt to Resume, you should be seeing the (> Resume) button when you re-enter the course. If not, I would upload it to SCORMCloud and test it there, to see if it's a course issue or an LMS issue.
Hi Joe,
Thanks for the reply.
I have not heard of SCORMCloud, so I will be sure to check that out.
Thanks!
