Forum Discussion
Storyline crashes on preview or publish
every time I try to preview or publish a certain .story, Storyline crashes and I get an error report:
<?xml version="1.0" encoding="utf-16"?> <ErrorReport xmlns:xsi="http://www.w3.org/2001/XMLSch...
Thanks for the update, Monica!
It sounds like there's a corrupt object in the second scene. You can identify it by deleting objects one by one until you find the culprit.
It can be a laborious process – especially when there are a lot of slides – so don't hesitate to reach out to us for help! With your permission, we'll help you troubleshoot your .story file and will delete it once we nail down that culprit.
Katie,
Yes, that is what I did. The problem was a table on a slide in the second scene. So, I deleted and recreated. It wasn't too painful to locate. I just needed to know where to start to locate the issue. The first approach was to try to preview each scene. If the scene did not preview, then I knew the problem was in a particular scene. Thankfully, it was only one slide and one object.Thanks again!
