Forum Discussion
JervisSwannack
3 years agoCommunity Member
Storyline crashing after inserting a video
I get a "crash message" when I insert a MP4 video. The video will preview, and will play in the timeline. But when i try to resize the video to, the crash message appears. I just updated to the latest version today. Reinstalled old version, same problem. Maybe something to do with Articulate update?
- Jürgen_Schoene_Community Member
>Maybe something to do with Articulate update?
you can downgrade 5 versions and test it
create a new empty project, if your current doesn't open in the old version of storyline 360
=> if old versions crashes too, your mp4 file is the problem