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SafeTeamAcademy's avatar
SafeTeamAcademy
Community Member
1 day ago

Storyline issue – Layer not persisting during review since recent updates

Hello everyone,

I’m encountering an issue in Storyline that seems to have appeared after the most recent updates.

Context:

I’m using a question slide with:

  • one Correct layer
  • one Incorrect layer

I added a third layer called “Lock”, designed to hide the Next button.

Main slide:

  • Standard question slide
  • Next button visible after answering

Correct / Incorrect layers:

  • Display feedback
  • Next button available to proceed

 

Triggers in Correct / Incorrect layers:

 

Lock layer:

  • Hides the Next button

Trigger logic:

  • The “Lock” layer is triggered when the learner clicks the “Next” button
  • Its purpose is to prevent navigation when the slide is revisited
  • This is mainly used during review mode via a lightbox (recap)

Expected behavior:

When the learner revisits the slide in lightbox/review mode, the “Lock” layer should remain active, ensuring that the Next button stays hidden.

Current behavior:

  • The “Lock” layer does not persist upon revisit
  • The slide returns to its base state with the feedback
  • The Next button becomes visible and clickable again
  • This breaks the intended restriction logic during recap

Additional info:

  • This setup worked correctly prior to the recent updates

Question:

Has anyone experienced similar behavior with layer persistence or slide state reset in lightbox/review mode?
Could this be linked to a recent change in how Storyline handles layer states or slide revisits?

Thanks in advance for your help!

2 Replies

  • NateMarshall-91's avatar
    NateMarshall-91
    Community Member

    We are experiencing the same behavior and it is isolated to the new version. I'm the only one that did not get the update loaded last night and when I publish a review link of the same course the issue goes away. 

    our issue is an interaction behaves properly on first use of the slide and then if a learner revisits the slide the layers don't recognize the "hide other layers" checkbox and the layers are only visible from the bottom up. 

  • Hi SafeTeamAcademy,

    Thanks for the detailed breakdown, I can see how this would be frustrating, especially since your setup was working as expected before.

    I also appreciate NateMarshall-91 chiming in and sharing what your team is seeing. Based on testing and similar reports, this behavior is related to a bug in the latest Storyline update (Update 114), particularly affecting how layers behave when revisiting a slide.

    Specifically, there’s an issue where layers set to “Hide other slide layers” don’t behave as expected after a slide is revisited, which aligns with what you’re seeing with your “Lock” layer not persisting and the Next button becoming available again.

    This worked correctly in previous versions, so it’s not related to your setup or trigger logic.

    This has been reported to our product team and is currently under investigation.

    In the meantime, a possible workaround is to revert to a previous version of Storyline (Build 3.113), where this behavior works as expected.