Forum Discussion
Storyline not recording microphone
Anyone else have this issue.
I am trying to narrate a screen recording but for some reason the audio isn't recording.
The mic is in the list and selected, but it is not bringing in any audio. N...
Hi Ari,
Sorry to hear you're running into this issue. Thanks for letting us know additional details about when the audio seems to be cutting out.
I have a couple of workarounds for you to attempt on your end:
- If you haven't tried it already, I'd recommend conducting a repair of Storyline 360.
- We have just released the latest Storyline 360 version 72 (Build 3.72.29654.0) this week.
- I'd recommend updating your software to the latest version. You'll find our step-by-step instructions here.
Please let us know if that works. If not, I'd suggest working with our Support Engineers directly within a support case so we can investigate further.
I hope this helps!
