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JeniRisgaard's avatar
JeniRisgaard
Community Member
4 years ago

Storyline randomly shutting down

In the last couple of weeks, Storyline has begun randomly popping up a message box that asks if I want to Save. When I click Save, it saves then closes the file.  I'm not prompting this, and not happening during any specific activity that I can predict.  I don't want to chance losing what I've done, so I haven't tried clicking Cancel, but there's no other way to dismiss the message box.  It happens multiple times over the course of a few hours, sometimes only 20 minutes apart, other times I can work for a couple of hours without seeing it, but it happens almost every time I'm in a file for more than a few minutes.  I can't be sure if the timing was exact, but I did install an update to Storyline 360 at some point in the last few weeks.  Prior to this, I'd never had this happen.  Any ideas how to stop the random shut downs?