Forum Discussion
Stuck in Processing Video
Hi, has anyone experienced stuck in processing video (when uploading a video) in Rise 360 today?
Hi HenriettaDianaD,
Thanks for posting about this! KarlMuller and EllenSperry-e30 are right, this does appear to be connected to the ongoing issue with our cloud service provider that’s affecting several Articulate 360 features.
We’re also seeing videos in Rise 360 get stuck on “Processing,” and the issue Ellen mentioned with Review 360 aligns with the same outage.
Our engineers are in contact with our provider and continuing to monitor progress while systems recover. You can keep an eye on the latest updates on our Articulate Status page.
4 Replies
Hi HenriettaDianaD,
Thanks for posting about this! KarlMuller and EllenSperry-e30 are right, this does appear to be connected to the ongoing issue with our cloud service provider that’s affecting several Articulate 360 features.
We’re also seeing videos in Rise 360 get stuck on “Processing,” and the issue Ellen mentioned with Review 360 aligns with the same outage.
Our engineers are in contact with our provider and continuing to monitor progress while systems recover. You can keep an eye on the latest updates on our Articulate Status page.
- EllenSperry-e30Community Member
Review just spinning also. See https://www.articulatestatus.com/
- KarlMullerCommunity Member
- KarlMullerCommunity Member
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