Forum Discussion
Surface Pro Issues viewing Storyline Course
Hi everyone,
Has anyone recently had issues with Surface Pros stopping in the middle of a storyline course, or, not recording the full progress at the end? We recently have some assessments that ...
Hi Emily,
Thanks for letting me know that the issue only occurs when your courses are tested on Surface Pro devices. It looks like this issue needs to be further investigated in order to determine why the courses don't behave as they should when opened on specific devices.
You mentioned already sharing one of your course files with our support team, do you have a case number that you can share with me so I can make a follow up on your behalf?
Yes! It's Case 03206417.
Thanks so much for taking a look into this. We have a large group of employees that do all e-learning on these devices so anything that may help is super appreciated.
Emily Payne
Manager, Learning Design
New England Donor Services
emily
