Forum Discussion

ShawnAbsolam's avatar
ShawnAbsolam
Community Member
16 days ago

Team slides and slide masters why all the duplicates

When using Team slides that contain the same slide master why does a copy of the slide master appear per each imported slide rather than reusing the slide master that exists? Does anyone know if there any way to fix/prevent this?
I know if you import all the slides you think you may need at once there is only set but when working through a course sometimes you won't know what you need until you get there.

    • ShawnAbsolam's avatar
      ShawnAbsolam
      Community Member

      Thanks for responding StevenBenassi .

      I did a reinstall and I'm not noticing duplicates of the master slides being downloaded per slide from the Team slides.

      But this behaviour happens when the same theme is the default in Storyline when a Team slide is added a duplicate of the Slide master is downloaded. 

      See recording:

       

      • StevenBenassi's avatar
        StevenBenassi
        Staff

        Hi ShawnAbsolam!

        Thanks for following up and sharing the feedback!

        I'd like our support engineers to take a closer look into this behavior, so I've opened a support case on your behalf. You're in excellent hands troubleshooting with them and they should be connecting with you via e-mail shortly.

        Have a great start to your week!