Forum Discussion
MariaCS
Staff
Hi, Irene.
I'm happy to help you troubleshoot! Can you share the .story file here or privately through a support case so we can investigate what's happening?
IreneChong-084c
3 years agoCommunity Member
I already spent an hour speaking to support and they said there was no solution. Please see the transcripts from case 03299106 and 03299137