Text displays beyond textbox (possible bug??)

Hi, Irene.

Thank you for sharing the screenshot!

If you right-click the text box and choose Format Shape, you should be able to select the behavior you want the text box to have with longer text. Which option do you currently have selected?

You will see different options depending on whether you've enabled text autofit improvements or not, but take a look at the article below for their descriptions:

• Storyline 360: Text Box Formatting

I hope this helps!

have you (auto)updated on friday to a new version of storyline,
if yes you can downgrade to an older version and test your textboxes

Jürgen

I've checked off the wrap text and it doesn't do anything.

Thanks for the suggestion but it didn't work

Hi, Irene.

I'm happy to help you troubleshoot! Can you share the .story file here or privately through a support case so we can investigate what's happening?

I already spent an hour speaking to support and they said there was no solution. Please see the transcripts from case 03299106 and 03299137

Hello Irene! 

 I understand that it is frustrating to not have a solution to your issue. I've reached out to our Support Engineers to help investigate further. Mick will be in touch with you shortly. 

Have a great day!

another try

how do you publish?
 - open file, publish (without any clicks between)
or
 - open file, do some clicks oder double clicks, then publish

(the result is different If you use "text styles", I have on open support ticket to this issue since march)

to test this issue, close storyline after every publish - because of the publish cache

Jürgen