Text Entry Object: text refuses to center

I've tried to search for this issue online, and it looks like there's not really a good answer to this issue/glitch in the software aside from "we'll look into this." 

Has anyone else experienced this Storyline issue where the text being entered into the text entry box refuses to center, no matter the adjustments you make to the text margins or the alignment? It's just positioned slightly above the center and can't be lowered...