Forum Discussion

Danica-LeeZi787's avatar
Danica-LeeZi787
Community Member
10 months ago

Text to Speech Error in Storyline360

Hello,

 

I am having this particular issue for each and every .story file. I even tried copying the original .story file from the network drive into my computer drive, but I am still getting the following error:

"Unable to connect, Check your Internet connection."

 

Can anyone assist with this issue?

  • Hi Danica-Lee,

    Happy to help!

    It seems your Storyline 360 installation is having trouble connecting to Articulate 360's endpoints needed for the text-to-speech feature to work properly. As a troubleshooting step, please ask your IT Team to add the following endpoints to your network's allowlist to fix the issue: 

    If the issue persists, open a case with our support team here to connect with a support engineer for further assistance.