Forum Discussion

AndrewHolman's avatar
AndrewHolman
Community Member
3 years ago

Text-to-speech

Starting tonight I am not able to enter any text-to-speech. I keep getting: 

"Unable to connect. Check your internet connection and try again."

I have never had this problem before, and everything else is working properly within articulate. I work within our company's intranet system, and I do have internet on my computer. I have rebooted the computer a number of times, and all other programs like my email work.

I hope someone can help.

Thank You!  

storyline 360
  • LaurenConnelly's avatar
    LaurenConnelly
    Staff
    3 years ago

    Hi Andrew!

    So sorry for the trouble! One of our providers had an outage that impacted text-to-speech in Storyline 360. Their services are operational, so you shouldn't run into any issues now. 

    Please let me know if you have additional questions!

    • AndrewHolman's avatar
      AndrewHolman
      Community Member
      3 years ago

      Thank you for your response. Of course, after over an hour of trying to fix the situation on my own, then deciding to post my dilemma, I returned working on my project and the text-to-speech slowly cleared up.

      Thanks again for the help, I like having the community to turn to for assistance.

      Andrew
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