Forum Discussion

JackieTurbitt-e's avatar
JackieTurbitt-e
Community Member
12 months ago

Text to Speech

I am trying out the text to speech option in Storyline but am finding that sometimes the playback is in English vs. the selected language. For example, I selected "Spanish (Latin American) as my language and "Lupe (Female)" as my voice but when I preview the slide it's "Lupe's" voice in English. This happened when I tried Japanese as well. It spoke Japanese on my first slide but then the second slide it spoke in English even though I had Japanese selected. Has anyone else experienced this? Why is this happening? How do I fix it? I am up-to-date on Articulate 360 updates. 

Thanks,
Jackie Turbitt

storyline 360
  • JudyNollet's avatar
    JudyNollet
    Super Hero
    11 months ago

    I just listened to the slides set to use a Japanese speaker. (The file was shared with me because I've worked with Jackie and her team). 

    For the first slide, the voice speaks the English text that is in the Text-to-Speech object. However, because the program is set for Japanese, the English words are mispronounced, in addition to being spoken with a Japanese accent. So the English text sounds foreign, but it's actually still in English. (The numbers are spoken in Japanese, because they were entered as numbers.)

    Bottom line: Text-to-speech does not translate text. Changing the language in the drop-down merely tells the program what language to expect. The program then pronounces the text based on the pronunciations typically used in that language. 

    • JackieTurbitt-e's avatar
      JackieTurbitt-e
      Community Member
      11 months ago

      Aww, that's it -- text to speech does NOT translate text. Thank you, Judy!

      • JudyNollet's avatar
        JudyNollet
        Super Hero
        11 months ago

        You're welcome, Jackie. 

        BTW, I understand how that first slide confused you. It does not sound like English! I never would have imagined words being mispronounced the way those were. 

  • KellyAuner's avatar
    KellyAuner
    Staff
    12 months ago

    Hi Jackie,

    Thanks so much for reaching out!

    Are you willing to share your file with our team so we can do some further testing? You can upload it here or share it privately in a support case. And not to worry, we'll delete it from our systems once troubleshooting is complete!

    • StevenBenassi's avatar
      StevenBenassi
      Staff
      11 months ago

      Hi Jackie!

      Thanks for following up and letting us know!

      Great move sharing your file with our support engineers! I see that my teammate Robert has just picked up your case so you should be hearing from him shortly!

      We can continue troubleshooting through your case to help keep all information in one spot.

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