Forum Discussion
This project is invalid or corrupt......
Despite saving my project yesterday in multiple versions with different file names every 10 minutes, and despite verifying each version as functional by opening and being able to use the files before again saving the newest file version, today I went to work on my project and found that NONE of the version copies on my hard disc would open. Yet again each copy is now called invalid/corrupted, despite being able to open the files yesterday. I was able to go online to DropBox and download their cloud copy of one earlier to my desktop and then open that .story copy, but the more recent fie versions held on DropBox also will not open after being copied to my hard disc. This again means hours of work lost - with no clear reason. This problem seems to be universal and reported for months. Is there a fix in the works?
Hi Davoren,
I'm really sorry to hear that you're continually experiencing this issue. I did want to share a few reminders in regards to causes of file corruption and you mentioned you sent along a file to our team so they'll continue to investigate. If you'd like to share the case number here with us I'm happy to follow along.