Hi there, I have loaded an MP4 video into one of my Rise courses. The thumbnail Rise has generated isn't great (my video subject looks half asleep), but I am not sure how to change it. I noticed on another thread a suggestion to add an image as the first frame instead of starting with video. Would this be a work around I could use in this situation?

I'd love to see a feature in Rise where you can select the desired thumbnail for an embedded video!

I'll also raise my hand as someone who'd like to see a feature where an image other than the first frame of the video can be set as the thumbnail for a video in Rise. Thanks for listening to your users!

Hi Bridget, Rise will display the first frame of a MP4 video as the thumbnail. You can use a video editing tool like Replay to add an image to the first frame of the video, then re-publish the video as a MP4 file. I hope that helps!

Thanks, folks! I appreciate the candid feedback. Our product team is always keen to hear about customer needs, so I can certainly pass along your suggestion. And feel free to share any other ideas you have here: Feature Request Form.

+1 as well -- but as a follow up -- has anyone noticed the unnatural filter that is on the thumbnails? It's making the acting talent look really weird. It is unsaturating/removing a red hue. Our actress, for example, has red lipstick on, which totally disappears in the frame-grab.

Thumbnail selection in Rise videos | Articulate

EdwardHoke-8ec6
Community Member
4 years ago
Right on Jez - my company ain't gonna go for Vimeo hosted vids right now. It would be nice!

Youtube has similar fix...
GeorgieDavies
Community Member
4 years ago
Another voice for being able to add a custom thumbnail please.

Even if it's choosing a timecode to reference in the video, that would be a significant improvement rather than needing to create workarounds.
ErinSawicki
Community Member
4 years ago
Another +1 for the feature request of being able to choose your video thumbnail in Rise!
EricaMcCaig-36e
Community Member
4 years ago
+1 to adding this feature...with so many software options for editing videos...it's tough adding one more step of Replay + image... Thanks!
MollyFitzpat985
Community Member
4 years ago
And yet another +1 to be able to choose your video thumbnail in Rise.
MarcusBlandon
Community Member
4 years ago
+1 This seems like a fairly simple feature to add...what is the status on this?
MelissaTeHennep
Community Member
4 years ago
+1 for me as well. Developers should have control over the content end users see and it should be one that is polished and professional looking. Did this ever get added?
- Renz_Sevilla
  Staff
  4 years ago
  Hi Melissa! Thanks for following up on this, no update for you just yet. We'll reach out here in this thread if there are any changes that are made. Here's our current roadmap for your reference.
MiroslavaPapeov
Community Member
3 years ago
Hello, any update regarding this topic? That few published Roadmap items are there already quite a long time and with not much visible changes in time.

Choosing a thumbnail is a simple feature almost all players offer. Only Articulate has done nothing past 4 years, which is truly a pitty :(
MicaHanson-04d5
Community Member
3 years ago
I would like this feature. I don't want to have to edit every video I use. Thank you for considering.
JS-eefdb380-028
Community Member
2 years ago
How many posts need to be made? How many people need to comment in agreement? How many years need to go by? How many Rise updates with other features need to be released first?

Let. us. add. custom. thumbnails.