Forum Discussion
Thumbnail selection in Rise videos
Hi there, I have loaded an MP4 video into one of my Rise courses. The thumbnail Rise has generated isn't great (my video subject looks half asleep), but I am not sure how to change it. I noticed on another thread a suggestion to add an image as the first frame instead of starting with video. Would this be a work around I could use in this situation?
+1 on custom thumbnails (or at least choosing one from multiple generated thumbnails).
Hi Luciana,
Is there a solution to this? I've been facing the exact same issue right now.
Same issue to the topic I also found here:
2018
Thumbnail selection in Rise videos - Rise 360 Discussions - E-Learning Heroes (articulate.com)
2019
Can I change a thumbnail on a video? - Rise 360 Discussions - E-Learning Heroes (articulate.com)
2021
Rise changing color of MP4 videos - Rise 360 Discussions - E-Learning Heroes (articulate.com)
2022
Video thumbnail oddly pixelated and discolored - Rise 360 Discussions - E-Learning Heroes (articulate.com)
2022
Video preview looks grainy - Rise 360 Discussions - E-Learning Heroes (articulate.com)Hi Levon,
I just wanted to share that I responded to you in your other post here. We need a few details from you regarding the behavior you're experiencing so we can check to see if we have any solutions or workarounds to share.
Looking forward to your response!I also responded to you over there.
Regarding to your Message here. What is with the obvious solution?
Add the Thumbnail function!
Technically your OG Rise Videos show that this is possible! And if this is not possible - Is there any credible reason for this? I really just want to understand the reason behind why you guys deprioritize this need for almost 6 years now!
Has there been an update to this? It's crazy that this request was made YEARS ago and yet still no resolution. I am uploading videos that show black screen with white play button. We really need the ability to upload a thumbnail.
Hi Lara,
We're still working on adding this feature to Rise 360 and notify everyone here as soon as it makes it to our product roadmap.
In the meantime, Rise 360 will display the first frame of an MP4 video as the thumbnail. You can use a video editing tool like Replay 360 to add an image to the first frame of the video, then re-publish the video as an MP4 file.
@Rise-Staff - Your kind of help reminds me of the "family guy cantnia band":
"Have any request? Shout 'em out!"
"Play that same song."
"Alright, same song. Here we go!"
https://youtu.be/k1sWbWlinPM?si=YOaBrU4jgSv6wEoe
