Forum Discussion
Too many email notifications from Review 360: How can reviewers turn it off?
My SMEs are begging me to stop the email flood. Can they control what they receive, or can I filter it somehow? Do they first need to be able to log in? What is the solution?
But my reviewer doesn't see those options. Did you see my question above about logging in? What do I need to do to enable them to do so?
Hi JenniferBaldwin!
Glad to see Kelly has been helping you! Happy to jump in here!
I understand you're referring to individuals who do not have an Articulate account. Reviewers can comment without an Articulate ID, but they'll need to create one in order to log in and change the frequency of e-mail notifications. However, we are tracking a feature request to allow non-Articulate ID stakeholders to manage notifications for Review 360 items. I'll include your voice in the request!
We'll be sure to notify you if this enhancement makes it to our product roadmap.
How do my reviewers create an Articulate account just to log in, or is that possible? I cannot seem to get to the bottom of this.
Yes, that feature is important. My reviewers are weary of the emails.
Hi JenniferBaldwin!
Thanks for following up!
https://id.articulate.com/register is the page your reviewers can use to create an Articulate ID. They can create the AID without starting a free trial, or joining a paid subscription. Also, our Articulate ID FAQs page is a helpful resource you may find useful.
Once they have created an Articulate ID, they can follow the steps outlined in this article to manage notifications for individual projects.
Please let me know if you have any more questions!
