Hi, I exported a QuickTime video with Alpha + RGB setting in after effect and when I Imported it to Storyline 3 (Lastest version) instead of transparent I got a black background. ( Using HTML5 output and chrome) I'm looking for a solution to this? Is Storyline capable of importing transparent videos or No It Just Can't? Thanks.

I think this should start being added to your high list of priorities Articulate. Besides, you don't want to be "that" authoring tool company that "says" you're doing versus actually doing something about it. Look at this data: 26 Total responses since 2 years ago 18 in the last year (69% of responses) 14 responses in the last 6 months (77% of responses within 6 months) 8 response in the last month (57% of responses within a month) [That doesn't include a post I made recently about the same issue before I found this one.] According to staffer, Ren Gomez, "We don’t have plans for this feature right now, but we'll continue to monitor requests for it and update this discussion if anything changes." I think the requests warrant Articulate actually doing something now. Besides, why would you offer this as a .flv solution back in the day but give up on it as an HTML5 solution? Is it that you can't make it work OR you don't want to? Most of the solutions that the user community presents are created workarounds by the community. Is there a published list of bug fixes that the community can see? Based on street estimates, Articulate has an estimated revenue of 75M, I certainly believe that you could take Justin Kliegman's advice and hire a programmer to complete this ASK for less than a 1/1000th percent. SO, to the community, I encourage everyone of us to create individual "enhancement/bug fixes/improvements/feature suggestions" and see if the company actually listens. The old adage "squeaky wheel gets the oil" should prevail here. Here is the link for your convenience https://articulate.com/support/contact/feature-request I've added mine just now... I want to be able to add transparent video with RGB+A into Storyline using HTML5. Currently, the video is converted by SL and it removes the transparent BG. Adobe is sun-setting Flash in two months and this feature should have already been on the list to complete. Good luck!

Hi Ady and Sue! I completely understand! Our Engineering team is looking into the details of this feature and how the future of Flash impacts it. When we hear of more information, we'll update everyone in this discussion. Thanks for checking back!

Hi there, Lee! We've still got our eye on this, and promise to let you know if there's any forward movement on this functionality. You'll be notified immediately since you're now subscribed to this discussion!

A few weeks ago I received an email with "news" from articulate, the updates were from last year. A well-designed application can be constantly updated and add new features, especially for a company as large as Articulate. https://articulate.com/support/article/Articulate-Storyline-360-Version-History Most of the new features are about things the community doesn't ask for, and they focus on fixing their own bugs.

Hi Sara, Correct, we support FLV files with alpha transparency in our Flash output and the Articulate Mobile player (all Storyline versions). The nature of those files doesn't allow for transparency to carry over to our HTML5 output. To make sure your courses will still play if you've included them we'll re-encode those files during publishing for HTML5 output to an MP4. Some users have asked about other file types with transparency: The MP4/H.264 file type does not support alpha channel (not specific to Articulate tools) A .webm video format is an option for transparency, but we don't support that based on their lack of browser support. Essentially if you were using that file, it wouldn't work in IE, Safari(mobile or desktop) and have less than awesome results in Firefox. Hope that helps clarify!

Transparent Background Video Support?!

TaylorRutherfor
Community Member
4 years ago
We are also hoping to see this feature it's more than a little frustrating :(
MattPainter-212
Community Member
4 years ago
I would like to add my vote, thank you.
MarioZamarron
Community Member
4 years ago
Adding my vote as well. All these work arounds that may/may not work and no native support for specific codecs is definitely troublesome.
WITTENSTEINWITT
Community Member
3 years ago
We need this too. This seems to be a really useful function. I know we will need this for just about all of our upcoming product training. I thought it worked in a previous course I completed earlier this year, but I bet I ended up just matching the slide background. This is frustrating. Please get someone on this. I just wasted half a day again messing around on it. It's a lot of work for me to created the motion in CAD, export it, import it into Premiere to create the transparent video, export that media again, and import into SL360. I just did this for 5 product parts, and now I am realizing I can't even use it (again - my bad for that). VERY FRUSTRATING!

I just saw in another post string someone request that you and a chroma key tool...maybe that is an even better Idea...for me, this would save a bunch of steps. I could record the motion and go right into SL360 to remove the background of the video. Come on, what do you say! Push it through...we deserve a nice big Christmas present...we've been good all year! ;-)
JerryDonney
Community Member
3 years ago
Updating this thread. Can we get an update on Storyline 360 feature support for transparent background videos? Lack of browser or HTML5 support is clearly no longer an issue. WebM format is supported by almost all browser versions now. https://caniuse.com/webm. This would be very powerful enhancement to Storyline. Thanks for consideration.
JeffForrer
Community Member
3 years ago
I agree, this would be a huge help in many projects most when using animated characters that need transparent background that are created in other software.
Tzu-HuanLin-1b3
Community Member
3 years ago
Hi people, I am working on a project which embeds videos with transparent backgrounds. Neither Quicktime nor AVL with Alpha channel can show the transparent backgrounds in Articulate storyline. I am wondering if there's any update or so? I will be highly appreciated it.
MauraSullivan-9
Community Member
3 years ago
I would also like to see this feature added.
AndreiaRodri802
Community Member
3 years ago
I also like to see this feature added
carolynkunz
Community Member
3 years ago
Agree, please add this feature.