Forum Discussion
Transparent GIF color
I am trying to insert a GIF into SL, which works fine unless I set a transparent color for it, in which case attempting to preview the project freezes SL entirely, to the point where I can't even en...
It does not matter if it is a new file, and yes, it is the latest version of SL.
Joe, when I use the gif you supplied everything works as expected. When I use my gif, I can reproduce the issue. I noticed that the GIF was 1280 x 720 and 30 fps, so I re-rendered it from Cantasia at 15 fps and 640 x 360, while made for a file similar in size the the gif you supplied. In that instance I was able to preview the project, but the gif file had many video glitches, popping in and out randomly. Here is that file.
Hi Jim,
Would you mind sharing the unedited version of your test GIF so we can take a closer look at what's happening? The issue might be isolated to GIFs that have a specific resolution, so I'd like to do a test using your image file specifically. You can share it here, or in private by opening a support case with our team here.
